Today is Day 4 of my 100 Days of classes. I did go to class, but it wasn’t the original 9:15 am class I’d reserved on ClassPass which was a Real Ryders indoor cycling class at Flow Cycle (which has a very unimpressive website) down on Rector Street. I plan to try it some time soon so I can finish up my Tour de Spin NYC, but this morning I woke up late after getting to see Louis C. K. at Madison Square Garden last night.
Long story short, I skipped a class I booked on ClassPass, and that could mean I’ll get charged $20. But here’s a secret that I’m almost afraid to share. I’ve skipped two other classes as well. I didn’t cancel the reservation (which definitely incurs the $20 charge less than 24 hours before the class starts). After all booked classes, Class Pass has a little box pop up on your screen asking you to rate the class from 1-5 stars or click on a box that says, “I didn’t make it.” For the two other classes I’ve skipped, I lied and rated the class in fear of the $20 fee. But today, I went ahead and clicked, “I didn’t make it,” just to see what would happen. Nothing. (So far, at least.)
I’m not sure why this is, and I certainly don’t plan on making a habit out of it, but it is a relief to know that should something come up at the last minute, I’m not going to rack up charges which seem to be a deterrent for some people from joining ClassPass. Again, when you book a class, if you try to cancel it within 24 hours of the class, you will get charged $20. However, I did write to ClassPass and ask them what would happen if I woke up sick and couldn’t make a class. They promptly replied that I should simply let them know and they would try to work with me.
So, while it’s all a little vague, the $20 fee seems to be in place for people who might abuse the system by trying to book a bunch of classes and then only show up when they want to or perhaps it’s a way ClassPass ensures the studios that they contract with that their clients won’t be no-shows. I’m going to do my best to make every class I book from now on, just to stay on the safe side. In the meantime, I’ll keep you posted on whether or not I get charged!